Cookie Policy


To comply with the EU cookie law and General Data Protection Regulation (GDPR), we continuously review our cookies policy. This cookie policy explains what a cookie is, which cookies we use, how and why we use them, as well as how you can disable cookies in different ways as part of our services.

We respect and protect the privacy of visitors to our website, (“the Site”), and our customers who use the on-demand platform, tools and services offered on the Site (the “service”). By agreeing to our cookie policy, you consent to our use of cookies described in this cookie policy.


A “cookie” is a small data file stored temporarily (session cookie) or placed on your computer’s hard drive (persistent cookie). The main purpose of a cookie is to allow a web server to identify a user’s computer and web browser, and tailor web pages and/or login information to the user’s preferences. Cookies help us promptly display the information you need and other information which we consider to be of interest to you.

By gathering the information about your interaction with website through cookies we can provide you a better user experience. Cookies don’t give us access to users’ computers, and the information we collect through cookies doesn’t include personal information.


Strictly Necessary cookies
These are some of our essential cookies by which we provide functionalities in our Site. Without these cookies, you are unable to experience the full features of our services. Such as cookies that are used to keep a user logged into the Site and remember relevant information when the user returns to the Site and uses the Service.

Persistent cookies
We also use “persistent cookies” that only we can read and use, to identify you as a Cognisess customer and make it easier for you to log into the Service.

Functional cookies
We also use certain cookies to track users’ activities on the Site, to understand their preferences within the Site and improve their user experience.

Preferences cookies
We also use a cookie called oid_user when a user prefers to login via OpenID.

Google Analytics
Allows us to understand how visitors interact with the Site, and help us to optimize Site performance, usability and users’ experience.

Session cookies
When you visit the Site  or use the service we use “session cookies” to allow us to uniquely identify your browser while you are logged in, and to process your online transactions.

Our main application uses session cookies to serve users using the Service:

  • Cognisess_session: used to track users and session state on our platform.
  • Cognisess_shared_session: uses to seamlessly integrate the user session with other Service components.
  • Cognisess_auth_token: retains session if customer clicks on “remember me”.

Controlling cookies
You can accept or decline the use of cookies anytime through a functionality built into your web browser by changing the preference.

If you want to learn more about cookies, or how to control or delete them, please visit for detailed guidance

If you disable your web browser’s ability to accept cookies You still will be able to browse our Site but might not be able to access or take advantage of the many Service features.


For more information about this document or any other matter relating to ‘Terms & Conditions’ or ‘Privacy Policy’ then contact the Data Protection Officer at or visit

All rights reserved. © Cognisess 2021.
Published by Cognisess, May 16 2018.

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